At XID.SK, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information:
- Personal Information: This includes details like your name, address, email, phone number, and photo, which are necessary to process your order.
- Payment Information: When you make a purchase, we collect your payment details (credit card information or cryptocurrency wallet), which are securely processed via trusted third-party payment providers.
- Technical Information: This includes your IP address, browser type, device information, and website usage data collected through cookies to improve our website and user experience.
2. How We Use Your Information
We use the collected data for the following purposes:
- Order Processing: To fulfill your orders, including customizing your ID card, shipping, and customer support.
- Communication: To send you order updates, promotional offers, and important notifications regarding your account.
- Improving Services: To enhance our website and services, understand customer preferences, and improve user experience.
3. How We Protect Your Information
We implement SSL encryption to protect sensitive data during transactions. We also use secure servers and follow strict internal procedures to safeguard your personal information.
- Payment Information: We do not store any payment details on our servers. All payments are processed by trusted third-party providers with encryption technology to protect your financial data.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted service providers who help us with:
- Shipping: To deliver your order.
- Payment Processing: To process your payment securely.
- Legal Compliance: If required by law, we may disclose your information to comply with legal obligations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, personalize content, and track website usage. You can control cookie settings through your browser settings, though some features of the website may not function properly without them.
6. Your Rights
You have the right to:
- Access your personal data we hold.
- Correct any inaccuracies in your information.
- Request deletion of your personal data (subject to legal and contractual restrictions).
- Opt-out of marketing emails at any time by using the unsubscribe link in our communications.
7. Retention of Your Information
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, we will securely delete your data.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that a child under 18 has provided us with personal data, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email:[email protected]